How Do We Rate

 
First Name:
Last Name:
E-Mail:
Phone:
Your Appointment
Did we call you in advance to remind you of your appointment? Yes No
Was it easy to get an appointment that was convenient to you? Yes No
If you telephoned us, was your call handled in a professional and timely manner? Yes No
Your Arrival
Were you welcomed and served in a timely manner? Yes No
Did you use our service Drive Through? Yes No
Did you receive a clear explanation of the work required and its cost? Yes No
Your Service Work
Did the Service Staff have a knowledge and understanding of your service needs? Yes No
Did you feel that the Service Staff took the time to understand your servicing requirements? Yes No
Was your vehicle repaired correctly the first time? Yes No
Your Departure & Next Appointment
Was the service work completed on time? Yes No
Was the final cost as quoted? Yes No
Was your service fully explained? Yes No
Was your next service pre-booked? Yes No
Additional Information and Comments:
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